What do I do if there's a train strike in Italy?

If your train is canceled due to a strike, you are entitled to a full refund or a rebooking on the next available train. However, guaranteed trains continue to run during peak commuter hours (6:00 AM – 9:00 AM and 6:00 PM – 9:00 PM, Mon-Sat) regardless of strike action.

How can I find out if there is a strike?

Strikes in Italy (sciopero) are scheduled and announced in advance. While they can be inconvenient, you can often avoid disruptions by checking official resources before you travel:

  • Commissione di Garanzia Sciopero: The official strike commission website lists all scheduled strikes for the transport sector.
  • Ministry of Infrastructure and Transport: The Ministry's strike calendar is another reliable source for official notices.
  • Station Announcements: Listen for the word "sciopero" (strike) on PA systems and look for notices on digital boards at the station.

Are any trains guaranteed to run?

Yes. Even during a general rail strike, Trenitalia operates Guaranteed Minimum Transport Services to ensure the country keeps moving. These services are primarily focused on peak commuter times.

Day of Week Morning Guaranteed Slot Evening Guaranteed Slot
Monday – Saturday 6:00 AM – 9:00 AM 6:00 PM – 9:00 PM
Sundays & Holidays Services may be significantly reduced or non-guaranteed.

Note: Seats on guaranteed trains sell out very quickly. If you must travel during a strike day, we recommend booking these specific slots as far in advance as possible.

What happens if my train is canceled?

If you arrive at the station and find your train is canceled, you generally have two options:

  • Rebook immediately: Speak to Trenitalia staff at the station. They will attempt to rebook you on the next available train (often a guaranteed service).
  • Request a refund: If no suitable alternative exists, you can request a cancellation and strike refund directly at the ticket window.

Important Refund Warning

If you do not process your refund at the station and wait until you return home to claim it from Trenitalia directly, the process can take upwards of six months. ItaliaRail has no control over Trenitalia's direct refund timeline.

What if the strike starts while I am on the train?

If a strike officially begins while you are already in transit, the following rules generally apply:

  • Within 1 Hour: If your train can reach its final destination within one hour of the strike's start time, it will typically complete the journey.
  • Over 1 Hour: If the destination is more than one hour away, the train may terminate at the next available station. In this event, Trenitalia staff will assist you with alternative connections if any are running.

Need assistance? If you booked your tickets through ItaliaRail, our support team can help you navigate strike disruptions.
Email: info@italiarail.com
U.S. Toll-Free: (833) 482-5421

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